Privacy Policy

Mad Over Ladakh is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services, website, and mobile applications. By accessing our services, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, passport details, payment information, and other identifiers.

• Booking Information: Travel preferences, itinerary details, and accommodation preferences.

• Technical Data: IP address, browser type, device information, and cookies.

• Communication Data: Customer support inquiries, feedback, and reviews.

We use the collected information for the following purposes:

• To process bookings and payments.

• To provide customer support and personalized services.

• To improve our website, services, and marketing efforts.

• To comply with legal obligations and prevent fraud.

• To send promotional emails and special offers (you may opt-out anytime).

We may share your information with:

• Service Providers: Hotels, airlines, transport providers, and third-party vendors assisting in trip fulfillment.

• Legal Authorities: If required by law, for fraud prevention, or to protect our rights.

• Business Partners: With your consent, for promotional activities and tailored travel offers.

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

You have the following rights regarding your personal data:

• Access, update, or delete your personal information.

• Opt-out of marketing communications.

• Request restriction of data processing under certain conditions.

• Withdraw consent where processing is based on consent.

We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and deliver relevant advertisements. You can manage cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage you to review their policies.

Our services are not intended for children under 13. We do not knowingly collect personal information from minors without parental consent.

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.